PALEOS Privacy Policy

1. Information We Collect

When you use our Website, we may collect the following types of personal information:

a. Personal Data Provided by You
We collect personal data that you voluntarily provide to us when you:

Create an account on the Website.
Place an order for products (e.g., PALEOS wine, oregano).
Subscribe to our newsletter or promotional offers.
Contact us through forms or email.
The types of personal data we collect may include:
Name
Email address
Shipping address
Billing address
Payment details (processed through third-party payment providers)
Phone number

b. Automatically Collected Data
We also collect certain information automatically when you use the Website, including:

IP address
Browser type and version
Pages visited
Time spent on the Website
Device information
Referring website or URL
We use cookies and similar tracking technologies to collect this data. For more details on our use of cookies, see Section 7.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Order Fulfillment: To process your orders and deliver products to you.
Account Management: To create and manage your account on the Website.
Customer Support: To respond to your inquiries and provide customer service.
Marketing and Communication: To send you promotional materials, newsletters, or offers you have subscribed to, unless you opt out.
Improvement of Services: To analyze how our Website is used and improve its functionality.
Legal Obligations: To comply with applicable laws, regulations, and court orders.

3. How We Share Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with the following parties under specific circumstances:

a. Service Providers
We may share your data with third-party service providers who assist us in operating the Website, processing orders, delivering products, and providing other services (e.g., payment processors, shipping companies). These service providers are bound by confidentiality agreements and are only allowed to use your data as necessary to provide services to PALEOS.

b. Legal Compliance
We may disclose your personal data if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and provide the opportunity to opt out, where applicable.

4. Data Retention

We retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting obligations. If you close your account or request the deletion of your data, we will delete your personal information unless we are required to retain it for legal reasons.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request the deletion of your personal data, subject to certain legal obligations.
Right to Restrict Processing: You can request that we limit the use of your data in certain circumstances.
Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format so that it can be transferred to another provider.
Right to Object: You can object to the processing of your data in certain circumstances, such as direct marketing.
To exercise any of these rights, please contact us at [email protected]. We may request additional information to verify your identity before processing your request.

6. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve your experience on the Website. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information.

Types of Cookies We Use:

Essential Cookies: Necessary for the functioning of the Website (e.g., enabling shopping cart functionality).
Performance Cookies: Help us understand how visitors interact with the Website by collecting anonymous usage data.
Functional Cookies: Enhance your experience by remembering your preferences (e.g., language selection).
Marketing Cookies: Track your browsing habits to deliver personalized advertisements.
You can control the use of cookies through your browser settings. Note that disabling cookies may affect the functionality of the Website.

8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and this Privacy Policy does not apply to any third-party websites. We encourage you to review the privacy policies of those websites before providing them with any personal information.

9. Children’s Privacy

Our Website is not intended for children under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

If you are accessing the Website from outside of Greece, your personal data may be transferred to and processed in a country that does not provide the same level of data protection as your home country. By using the Website, you consent to the transfer of your data to Greece and other countries where we operate.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

PALEOS
Email: [email protected] 

Phone: +30 21 0321 3170
Address: 3, Adrianou str, Athens, Greece